Tuesday, November 25, 2008

The Times...


Apologies for reproducing this article in full..


From The Times
November 25, 2008
Fears that more dentists will quit NHS as thousands billed over missed targets
Nick Daley, at his practice in Liverpool, was forced to repay £75,000 after the introduction of the dental contract
David Rose
Dentists will be required to refund £120 million to the health service because they failed to treat enough NHS patients last year, The Times has learnt.
About half of dental practices have fallen short of targets for NHS treatment agreed with local health authorities, meaning dentists will have to pay back tens of thousands of pounds each.
In the latest repercussion of the troubled dental contract, clawbacks are threatening to put some practices out of business and may persuade many more dentists to leave the NHS, the British Dental Association (BDA) says.
Thousands of patients across England are still said to be struggling to find NHS treatment, and yet about five million fewer treatments were carried out in 2007-08 than were budgeted for by the health service, figures show. This represents a 5 per cent rise in the amount that dentists will be expected to pay back, in the second year of a new pay contract that has been heavily criticised for creating a “drill and fill” culture and failing to improve access to NHS treatment.
In the past dentists were paid a fee for each treatment they provided but, under the dental contract introduced in 2006, they receive an annual income for carrying out an agreed amount of NHS work, measured in “units of dental activity” (UDAs).
Dentists, however, say that the only way to reach targets is to take on quick jobs, such as extracting a tooth rather than carrying out root canal surgery to save it, because both treatments have the same UDA value.
About 1,000 dentists opted out of providing NHS services when the new contract came into force, meaning that 900,000 fewer patients were seen in 2006-07 than under the old system, a report by MPs found this year.
The Health Select Committee suggested that dentists were being set unrealistic targets for NHS work and that a failure to meet targets in the first year of the contract meant a loss of revenue for the second.
The latest figures, obtained under the Freedom of Information Act by DPAS, a company that provides private dental plans, suggest that some regions have experienced particular problems.
In Leicester, for example, more than 50 per cent of UDAs have not been delivered and 21 dental practices face repayments of £50,000 or more.
Across the country, 89 per cent of primary care trusts responded to a survey that found a total of 411 contracts where targets were missed by £50,000 or more.
Peter Ward, the chief executive of the BDA, said that dentists who failed to meet their targets in the first year were likely to have failed to do so again last year, creating a “roll-over effect”.
He said: “Once again this highlights problems with a target-driven contract that contains one crude measure of performance, which has long been criticised by the profession and patient representative groups.”
Quentin Skinner, the chairman of DPAS, said: “For those dentists who fell rather short of the mark, the future for them in the NHS certainly looks bleak.”
Barry Cockcroft, the Chief Dental Officer for England, said: “The Government is committed to growing NHS dental access year on year. This is why increasing the number of patients seen has been made a national priority for the NHS – and backed up by an uplift in funding of 11 per cent (£209 million) this year.”
“The increased focus and funding is already starting to show results, with 655 more dentists working in the NHS in 2007-08 than the previous year and 36 million courses of treatment delivered compared with 35.1 million in 2006-07,” he added.
Mike Penning, a Conservative health spokesman, said: “It is extraordinary that [these clawbacks are] happening at a time when over one million people have lost access to their NHS dentist in the last two years. These figures show, yet again, why we need to rip up Labour’s botched contract and move towards a registration system based on clinical need, one that is targeted at preventing dental ill health rather than reacting to it.”

Sunday, November 23, 2008

What the future holds


We’ve had our first official presentation. A team of four of us, Gaynor, Dominic, Katrina and myself had to present our plans for a new three year tranche of extra NHS funding for Newquay. We’ve all worked very hard but sadly were beaten by a Devon based company. Still the Primary Care Trust were complimentary about our plans, which included a very comprehensive school visiting scheme, a hoist for severely disabled patients and a large increase in the number of NHS patients that we can help. Still our presentation which was all computer slides and budget predictions is hopefully good practice for when we have to re bid to continue looking after our existing patients. Who could have guessed when I qualified that managing spreadsheets would be as important as nicely repairing a tooth..

Technology (again)!


I would hate you to think that I am anti technology... Just frustrated by items that are badly programmed or badly designed. However one area has revolutionised what we do and that is in the area of magnification. Dentistry really has become micro surgery and it is common now to blow up x-rays to 200 times normal size, and for labs to blow up photos of teeth by the same amount while making a crown for example. We have much more predictability and consistency now in what we do, but inevitably as standards rise so does the time it takes to get things done. Even some difficult fillings now will be done under magnifying loupes. These higher standards should be reflected in increased longevity and reliability of patients treatment, hopefully saving patients money on replacements in the future.

Which insurance?


I like the insurance schemes, but not for the reasons that might be obvious. What insurance does is softens the blow when I tell a patient that they need some dentistry. It also stops the cost being an issue, which tends to make patients come a bit more often, which tends to translate into less and simpler treatments being done. For patients who needed to get treatment done, we’ve tended to recommend HSA, which was comprehensive and generally quick to settle the claim. However recently they’re new scheme is less generous and more expensive, so we tend to recommend the Tesco dental insurance scheme about which we’ve never heard of any problems. For patients whose teeth are up to date, Denplan is the best scheme and by far the most popular. They’re good people to deal with and very fair, and with the exception of paying any lab bill offer comprehensive treatment. We are forever being approached by these firms that offer to set up our in house scheme, and whilst they may be cheaper for the Practice this always seems to be at the expense of the cover provided for the patient.

Message from America


Interesting statistic from the US this week. It appears that the American Dental Association has reported that American dentists are becoming increasingly satisfied with amalgam (silver) fillings. This may seem counter – intuitive considering that the US is considered the birth place of cosmetic dentistry. The truth I think is though that the limitations of the composite (white) fillings are becoming apparent. The two problems with these plastic fillings remain that they wear out much more quickly than the silver fillings and that they shrink while setting and gaps can open between the filling and the tooth causing them to fail. On average they only last half as long as the silver fillings. How well they perform is related to their size, which is why I always try to make the limitations known to patients before providing them. Even with this knowledge though a surprisingly high proportion of patients still want the white fillings. Really though if it has to be white it should be inlays or crowns, with the exception of small white fillings. Sadly patients with a mouth full of large white fillings are looking at years of maintenance and replacements..

Will you choose or shall I?


I’ve been vexed this week by what to listen to while seeing patients. To be frank, I’m getting a bit fed up for radio 1. The Chris Moyles show can be crass and some of the other radio 1 DJ’s strike me as not being the brightest button in the box. Imagine my horror though while listening to Radio 4 when listeners were invited to send in pictures of their STD’s for the experts in the studio to comment on. I was in the middle of a long treatment on an elderly lady while various painful sounding conditions were described in detail.. Patients are welcome to bring in their ipod to plug in otherwise we shall have to continue to take risks with public broadcasting

A change is as good as a rest


Nearly there. We’ve had a refurbishment this year and have upgraded the surgeries. Key to which is the new dental chairs which are the last word in patient comfort. Hopefully at least if a patient is having some challenging treatment they will be as comfortable as possible in the surgery. I guess it differs a lot from patient to patient though. Some patients despite coming to see us for years still don’t remember which dentist they see. I suppose amongst the anxiety of coming in, everything else just becomes superfluous.

Sunday, November 9, 2008


Technology has been a bit of an issue this week. We’ve updated our software which took a full day to do and have had our email server and X-ray software go down, on top of which my intra – oral camera has packed up, and Katrina was stressed on Tuesday when her mouse failed! Most of it is back up and running now with the kind help of Solsoft, but its interesting to determine just how much of my time has been spent trying to sort these problems out. Technology has greatly improved patient’s treatment in all sorts of ways, but if I’m spending all my time on IT issues who will treat the patients? Either that or we’ll have to get a full time IT guy. Probably be a 9 year old..

Sunday, November 2, 2008


Interesting week. We’ve had two of the surgeries completely refurbished. Both of them were fully compliant when installed but regulations are changing all the time and seamless at easy to clean are the order of the day now. Our X-ray machine was moved and the engineers knocked (dropped) it and it hasn’t been well since. As a 30K piece of equipment the builders were looking decidedly nervous as we attempted to get it repaired! Still we think we’ve got it sorted now...

The credit crunch...


The credit crunch is upon us now. We’ve found that demand for cosmetic work has fallen and patients are tending to postpone treatment or are looking for the cheapest solution. I often think there is a comparison between a check up and having your car serviced.. If you miss a service or are late more often than not it makes no difference but occasionally things can go badly wrong if they’re left too long. I just hope that people won’t be storing up problems for the future. We’re trying to do our bit with the launch of the pro – bono scheme which all the dentist’s have signed up to..